
Here’s a clear and simple explanation of each point:
1. Business Operations This involves how a business runs on a daily basis.It includes planning, managing resources, supply chains, workflow, customer service, and ensuring work is done efficiently and on time.Example: Managing staff schedules, inventory, production, and service delivery.
2. Marketing Campaign A planned effort to promote a product, service, or brand to a target audience.It uses tools like digital ads, social media, email marketing, influencers, and promotions.Goal: Increase awareness, attract customers, and boost sales.
3. Interpersonal Skills Skills used to interact positively with others.They help in teamwork, leadership, conflict resolution, and relationship-building.
Includes: Empathy, patience, cooperation, and emotional intelligence.
4. Communication The ability to clearly express ideas and understand others—both verbally and in writing.Strong communication reduces misunderstandings and improves productivity.
Types:Verbal (speaking, meetings) Written (emails, reports)
Non-verbal (body language, tone)
5. Money Management Managing income and expenses wisely to maintain financial stability.It includes budgeting, saving, investing, and controlling debt.
Example: Tracking expenses, planning savings, and avoiding unnecessary spending.
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